Investors Help Center
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In the Investor Help Center you will find direct solutions for installation, activation, passwords, invoices and training.
Clear steps, short videos, and helpful links. Start below.
Product Support - FAQ
How do I install TransStock on my computer?
Download the installer, run the setup file, and activate it with your personal information. The manual shows you step-by-step how to complete the installation and perform an initial test run (Windows/Mac). Follow the short checklist for a flawless installation.
How can I transfer TransStock to another PC or reinstall it?
Want to transfer or reinstall TransStock? Start with the correct download, create a backup if necessary, and reactivate. Our page explains when to perform a clean install and when to use a server-side transfer.
What are the system requirements for Windows and Mac?
Before installing, check the minimum and recommended specifications (CPU, RAM, storage), supported Windows/Mac versions, and prerequisites such as .NET/Excel compatibility. This ensures TransStock runs reliably and quickly, even with larger datasets.
TransStock installed — what now? (Quickstart)
Get started in 10 minutes: initial setup, selecting a data source, loading a basic layout, and a quick test with a sample list. This quick start will help you use the right workflows right away and avoid beginner mistakes.
Is there a trial version of TransStock available?
You can get to know TransStock through our secure demo/trial options and short webinars. We'll clearly explain what's included and what's not, and how you can easily get started with the right license type.
How do I start TransStock Doctor?
TransStock Doctor is remote supportHere's how to do it:
- Make an appointment first Via our support page or email. You'll receive a time slot and brief instructions.
- At the agreed time start the SOS app or open it in the software Dashboard → left menu TransStock Doctor.
- Please follow the code/invite from our staff member so we can safely monitor and assist you.
All steps and conditions can be found here:
TransStock Doctor: appointment & start-up.
Don't have an appointment yet? Contact us.